21-DAY TECHNOLOGY CHALLENGE: DAY 19 ~ HUMANIZE AN AUTOMATED TASK

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“Efficiency is doing things right; effectiveness is doing the right things.” — Peter Drucker

Humanize An Automated Task:
These days, rather than waiting in line at the grocery store, you can opt for the self-check-out machine. Rather than digging up cash and idling in line to hand it over to the toll booth operator, you can get an electronic toll device, like FasTrak or EZ-Pass, and enjoy the privilege of driving straight through the toll. More and more, the automation of labor is swiftly shifting our lives towards greater efficiency. But what happens to the people whose work are outsourced to machines? While the convenience of automated tasks may help move things along, how does it impact the multifaceted network of variously-skilled workers who comprise our economy? In the pursuit of convenience, what elements of humanity slip through the cracks?

Today, step off auto-pilot to re-engage with an automated task. Greet the grocery clerk or toll booth operator with a smile. Turn off the timed sprinklers and enjoy the warm sun on your skin as you physically water your lawn. Notice if and how it shifts your body and mind.